Shipping policy
Shipping Policy
Effective Date:
At CHOTHOR, we are committed to providing fast and reliable delivery for all our customers. Please read our shipping policy carefully to understand how and when your order will arrive.
Order Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Methods and Delivery Times
We offer the following shipping options within the UK:
Shipping Method
Estimated Delivery Time
Standard Delivery
3–5 business days
Express Delivery
1–2 business days
Next-Day Delivery
1 business day
Please note: Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
Shipping Restrictions
We currently only ship to addresses within the United Kingdom.
We are not responsible for delays caused by incorrect delivery information provided by the customer.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
You can use this number to track your order via the courier’s website.
Delivery Issues
If your parcel is lost or damaged in transit, please contact us immediately at [Email: chothor26@gmail.com].
We will investigate the issue and either provide a replacement or a full refund, depending on availability and circumstances.
Shipping Costs
Shipping costs are calculated at checkout and are based on the delivery method selected.
Free shipping may be offered on orders over £50 as advertised on our website.
Legal Notes
Under UK law, customers have the right to cancel orders within 14 days of receiving goods for a full refund.
Please ensure someone is available to receive the delivery at the provided address.
Contact Us:
If you have any questions regarding shipping, please contact:
Email:chothor26@gmail.com